The worst service department I have ever been to. Carried my 2006 f250 to have the ac fixed and it sat there for six weeks at least and went by to check on it and it was not ready. Went back to get it when they called me and went out to get it and the AC still didn't work. The truck was hit on the right rear fender from the back door to the bumper the finder had been hit before and I got a estimate for fixing it and the general manager said he would not pay to ... Read More DealerRater - Oct 7, 2024
Bought a vehicle, drove it less than 60 days for it to go in the shop for 13 WEEKS…the bill was going to be almost TWICE what I paid for the car the month before! Blamed the root cause on rats chewing the wiring, at week 12 of being there.
Our family has bought numerous vehicles from Ross Ford from 1992- 2021. My next purchase will be the 2021 Ford Bronco Badlands Edition. It will also be purchased from Ross Ford!
My experience with Ross Ford Toyota and Mr. Cassell was excellent. he found exactly what me and my son was looking for and got us in a price range that fit our budget. The staff was very friendly and even gave us a jar of honey to sweeten the deal. I look forward to sending all my friends and family to see Mr. Cassell at Ross ford Toyota in Wynne, Ar.
Robert Cassell showed great customer service. I'm sending everybody to Ross Ford Toyota to see Mr. Cassell. I will be purchasing a new vehicle in 2017. My plan are to call Ross Ford Toyota. I'm hoping Mr. Cassell will be available to help me. Thanks for all your help.
Kim Hurt showed great customer service, and did not give me the run-around. I told her what I could afford and she worked with me to get where I needed to be. I will continue to do business here in my hometown at Ross Ford Toyota. I have also recommended friends and family to go see Kim Hurt when shopping for a vehicle.
We had great service at Ross Ford/Toyota. We purchased and love the new Rav4. When we left I told my wife that we got the special treatment....... Im pretty sure they treat everyone as good as we were treated. Thanks Jim and crew for everything!
I went in for an oil change. They also replaced my drive belt. I take all my vehicles (even non Ford/Toyota vehicles) to Ross. Always pleased with the service at Ross Ford.
Everyone there is awesome!!! I've made multiple purchases there about 5 in the last 2 years. Been a Cust since 2008 will continue to be a customer for life.
Cecil got me a great deal compared to the other dealer on June 13. When I came in on June 16 to close the deal the deal got even sweeter because Cecil found another $750 rebate.
Cecil went out of his way to get us the vehicle we wanted. The service and attention we received was first class. We will be back for our next new car.
Beware when purchasing here. They try to beat customers out of their hard earned money. Its well worth the drive to memphis to save extra money.
Absolutely thrilled with my experience at Red River Ford! From the moment I stepped onto the lot, I knew I was in the right place. My salesperson, Jacob Weeks, is an absolute rock star! His knowledge, patience, and genuine enthusiasm made the whole process enjoyable. Jacob took the time to understand exactly what I was looking for and went above and beyond to find the perfect truck for me. He made everything feel effortless and was incredibly attentive to all my questions and concerns.
Then came the finance part, which can often be the most daunting. But Chase Campbell turned ... Read More DealerRater - Sep 27, 2024
We were extremely pleased with the assistance of Nick in purchasing our new expedition. He made the process easy and would highly recommend him and Cabot Ford to anyone needing a vehicle. Jason was also very helpful in the finance dept.
I had the pleasure of working with Chase at Red River Ford, and I must say, he exceeded every expectation I had. From the moment I stepped onto the lot, Chase's professionalism and genuine interest in helping me find the perfect car were evident. He listened attentively to my needs and preferences, guiding me through the entire process with patience and expertise.
Chase's knowledge about the vehicles was truly impressive, and he provided valuable insights that helped me make an informed decision. He wasn't just trying to make a sale; he was genuinely focused on ensuring I ... Read More DealerRater - Mar 28, 2024
Chase and the team at Red River Ford were amazing to deal with. We stopped by to look at the Broncos and were not pressured in any kind of way. We were given a very fair deal on trade in and discounts on the Bronco. Very easy process. Loving the new ride!
Chase Campbell was awesome to work with. Ordered a mustang back in September and he made sure to update me throughout the entire process. This is the second vehicle I purchased from red river and I'll be back in the future for a truck. Chase always ensures I get the best rate and rebates/discounts.
Chase Campbell was Great AGAIN!. Came back for the second time for this purchase of a F150 truck. Very very happy with Red River Ford. Great Dealership
Only christian thing about this dealership is the Judas complex these xxxxxxxx have. Finance officer Seth Gaetlin, tried to charge me almost 4k for a warranty he quoted at less than $900, 3k more he tried to falsely take. They tried to rip off a disabled veteran on a fixed income, imagine how many elderly and women they've taken advantage of 👀 These are the kind of "christians" that have led to the lowest numbers ever. DO NOT USE!!
Red River should not be allowed to wear the Jeep logo. This has to be the worst dealership when it comes to Service. I have only had two service interaction with this dealership, and they were the worst ever. First, service appointment was to fix a Jeep recall. Received a letter for a tailgate latch replacement and called the dealership to schedule an appointment. They stated they knew about the recall and to bring it in and they would replace it. So, I scheduled the appointment and took it to the dealership. After waiting at least 2 hours I was told ... Read More DealerRater - Dec 17, 2023
The dealer did get in contact with me an ask was I interest in the 96 corvette I said yes I had a 08 dodge ram 4 door 4 wheel drive sport as a down payment. He ask for the vin number an said I call u back. An never did I have good credit he never ask. For my information
I traded my 2014 Ford F-250 for 2020 Ram 3500 Limited. Tina was my salesperson and did a wonderful job. She got me the lowest price and the best trad-in price for my truck. I searched all over Arkansas and went down to Houston,TX to see if I could get a better deal. Red River Dodge blew them all out of the water. We are not talking about a few hundred dollars we are talking thousands of dollars. This was my first Dodge. They did such a great job I even had my daughter buy one of their used vehicles the same ... Read More DealerRater - Feb 10, 2021
I'm on my second used "certified" vehicle from this dealership and i've had the worst experience in my life. Ashley in parts and service is super rude with you if there is a issue with your vehicle, Sean one of the mangers says my car was certified and Amanda who sold me the SUV said they don't do certified vehicle anymore even though we was under the impression it was certified with only 59,000 miles on it. my SUV had a busted sway bar bushing on the drivers side, the rear view mirror was from a ... Read More DealerRater - Nov 18, 2020
𝗛𝗔𝗩𝗘 𝗬𝗢𝗨 𝗘𝗩𝗘𝗥 𝗕𝗢𝗨𝗚𝗛𝗧 𝗔 𝗡𝗘𝗪 𝗧𝗥𝗨𝗖𝗞 𝗢𝗥 𝗖𝗔𝗥
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I'm 77 and for the first time I bought a new truck for myself. If you live in the Memphis or Little Rock area or driving distance from Heber Spring, AR you will not believe what I am going to tell you. Wife & I had no intention at all to buy a new truck. Just driving around so we drove into the lot of Red River Dodge Chrysler Jeep RAM . There wasn't hungry salesmen under a tent waiting to pounce on us. They don't sell you anything. They help you if needed and you sell yourself. 𝘼𝙢𝙖𝙣𝙙𝙖 𝘿𝙪𝙣𝙘𝙖𝙣 made ... Read More DealerRater - Sep 21, 2020
Sadly I experienced less than honest business practices in the finance and warranty department when I purchased my new truck. I reached out to the General Manager multiple times and two different times he emailed to let me know he'd get back to me. I never heard back from him even after I offered a very reasonable solution to my issue. I would not buy a vehicle from this dealership if they were the last one around. Buyer beware at Red River Dodge.
i wont go back. lost a full day of my life that ill never get back driving way up there. typical bait and switch. told me ove the phone what a great deal they had and when i got all the way up there it wasnt even close. i guess they would be ok if they actually had what your looking for, but now i would cross the street to go abck
Worst dealer I have ever bought from!!! My used truck had only one ignition key and my salesman Andrew said he would get me another key and door key also....he stopped returning my calls after one month!!!
One of the best dealerships around to work with .Amanda Duncan went out of her way to make my purchase one of the easiest I ever done she is very awesome to deal with and helps u understand the process this is my dealership for life 😃
I've bought many vehicles from them and have had a great experience every time. Jim has been doing this for a long time and has known me since I was 5.
The team at the Red River dealership goes above and beyond expectations in every way. We trade vehicles about every two years and have purchased over 20 vehicles over the past 40 years. This team's approach and professionalism is the best I have ever had the pleasure of dealing with hands down. We had researched our latest purchase for months and had sent out emails as well as made personal contact with dealers in 6 surrounding states and Red River was the best of all contacted. Even though this was a "skinny" deal for them, their customer service was still ... Read More DealerRater - Jun 18, 2015
Andrew Bradburn was an upbeat, enthusiastic, and extremely professional salesperson. Chris and I enjoyed working with him and will not hesitate to come back to the dealership the next time we need a new truck. We live in an RV and were traveling through Arkansas on our way back to Key West and needed a Ram diesel 2500 to pull our Jayco Eagle. Everyone in the dealership was polite and full of energy, it was great to see such a booming business. Daniell Travis did a really nice job with our financial paperwork. She was both professional and very friendly Marilyn
